About the Course
A Medical Unit Clerk (also known as a Medical Administrative Assistant or Unit Secretary) is an administrative professional who works in a healthcare setting, typically in a hospital or clinic. They are responsible for managing the administrative and clerical tasks for a specific medical unit, such as a patient ward or clinic.
Their duties include:
Answering phone calls and responding to inquiries
Scheduling appointments and maintaining patient records
Coordinating patient admissions and discharges
Transcribing and processing physician's orders
Assisting with medical billing and insurance claims
Ensuring that all the documents and patient files are up to date and accurate
To become a Medical Unit Clerk, most employer requires a high school diploma or equivalent, and on-the-job training is usually provided. Some employers may also require certification, which can be obtained through a formal training program or an exam. Medical Unit Clerks must have strong organizational skills and the ability to work well in a fast-paced environment. They must also be able to handle sensitive patient information with discretion and maintain patient confidentiality.